Reply to RFQs first.
Win more loads.
Win more loads.
CargoInbox triages RFQs, PODs, invoices and status emails and produces structured data. We extract lanes, origin/destination and dates then push it straight into your TMS/ERP (McLeod, MercuryGate, CargoWise, NetSuite, QuickBooks, Salesforce) via CSV/API hand‑offs configured during onboarding.
Covers the monthly cost of CargoInbox.
Per team each month by automating inbox triage.
Dashboards prove response times and reduce missed RFQs.
Free setup fees for the first 10 US customers.
We extract lanes, origin/destination, dates, mode/equipment from RFQs, tenders, PODs and invoices.
Auto-route to sales, ops or finance and auto‑create/augment loads in your TMS.
Send instant acknowledgements while syncing and importing structured data into ERP or CRM.
We parse incoming emails PDF, Excel, images, multi-lane tables, attachments.
You can find some download-ready examples of what CargoInbox sends to your TMS/ERP.
{
"rfq_id": "3f1f3f0b-6c3a-43e6-9c9b-7f7fd9b2d111",
"customer": { "company": "Acme Foods", "name": "Laura Chen", "email": "laura.chen@acme.com" },
"mode": "TL",
"service_level": "Standard",
"incoterms": "FOB",
"respond_by": "2025-10-12T22:00:00Z",
"currency": "USD",
"instructions": "Appointment required. No weekend pickup.",
"lanes": [
{
"seq": 1,
"origin": { "city": "Chicago", "state": "IL", "postal": "60632", "country_code": "US", "unlocode": null },
"destination": { "city": "Dallas", "state": "TX", "postal": "75212", "country_code": "US", "unlocode": null },
"pickup_window": { "earliest": "2025-10-14T13:00:00-05:00", "latest": "2025-10-14T17:00:00-05:00" },
"delivery_window": { "earliest": "2025-10-16T09:00:00-05:00", "latest": "2025-10-16T17:00:00-05:00" },
"equipment": { "type": "DryVan", "length_ft": 53 },
"hazmat": false,
"temp": { "required": false, "set_c": null },
"pieces": 24,
"weight": { "value": 12000, "unit": "lb", "kg": 5443.11 },
"volume_cbm": null,
"dims": { "uom": "in", "l": 40, "w": 48, "h": 60 },
"commodity": "Frozen foods",
"nmfc": null,
"accessorials": [ { "code": "Appointment", "note": "Pickup appt required" } ],
"target_rate": { "amount": 1600.00, "currency": "USD", "type": "all_in" }
}
]
}{
"tender_id": "6f0f5a2c-1a7c-4d9d-a0c0-1e9db4b9a222",
"external_tender_ref": "RFQ-78421",
"rfq_id": "3f1f3f0b-6c3a-43e6-9c9b-7f7fd9b2d111",
"load_ref": "L-001122",
"award_type": "spot",
"offered_rate_amount": 1480.00,
"currency": "USD",
"rate_terms": "all_in",
"respond_by": "2025-10-12T21:00:00Z",
"accept_decline_by": "2025-10-12T22:00:00Z",
"notes": "Reply via portal ok.",
"lanes": [
{
"seq": 1,
"origin": { "city": "Chicago", "state": "IL", "postal": "60632", "country_code": "US" },
"destination": { "city": "Dallas", "state": "TX", "postal": "75212", "country_code": "US" },
"pickup_earliest": "2025-10-14T13:00:00-05:00",
"pickup_latest": "2025-10-14T17:00:00-05:00",
"delivery_earliest": "2025-10-16T09:00:00-05:00",
"delivery_latest": "2025-10-16T17:00:00-05:00",
"equipment_type": "DryVan",
"length_ft": 53,
"hazmat": false,
"temp_required": false,
"pieces": 24,
"weight_value": 12000,
"weight_unit": "lb",
"weight_kg": 5443.11,
"accessorials": [ { "code": "Appointment" } ],
"rate_amount": 1480.00,
"rate_type": "all_in",
"currency": "USD"
}
]
}{
"pod_id": "b2a9a4b2-6a9d-42f0-9f4e-2b2ee3dce333",
"carrier_name": "ABC Logistics",
"bol_number": "BOL123456",
"pro_number": "PRO987654",
"load_ref": "L-001122",
"delivered_datetime": "2025-10-03T14:20:00Z",
"consignee_name": "XYZ Receiving",
"pieces_delivered": 24,
"weight_delivered_kg": 5443.11,
"exceptions_note": null,
"signature": { "present": true, "printed_name": "J. Smith" }
}{
"invoice_number": "INV-2025-00012",
"invoice_date": "2025-09-30",
"vendor_carrier_name": "Carrier Inc",
"bill_to_name": "Your Co.",
"currency": "USD",
"amount_subtotal": 1500.00,
"amount_tax": 0.00,
"amount_total": 1500.00,
"due_date": "2025-10-30",
"remit_to": { "name": "Carrier Inc", "address": "123 Main St, Dallas, TX" },
"references": { "load_ref": "L-001122", "bol": "BOL123456", "pro": "PRO987654" },
"line_items": [
{ "code": "LINEHAUL", "desc": "Chicago IL → Dallas TX", "qty": 1, "uom": "ea", "rate": 1500.00, "amount": 1500.00 }
],
"accessorials": []
}{
"event_type": "DepartedPickup",
"event_time": "2025-10-02T12:05:00-05:00",
"location": { "city": "Chicago", "state": "IL", "postal": "60632", "country_code": "US" },
"load_ref": "L-001122",
"bol": "BOL123456",
"pro": "PRO987654",
"eta": "2025-10-03T15:00:00-05:00",
"delay_reason": null,
"note": "All good"
}Win just 1 extra monthly shipment and CargoInbox pays for itself.
If you check Yes to two or more, you will see value fast.
| Question | Yes | No |
|---|---|---|
| 100+ emails per day in shared inboxes? | ||
| Lost shipments due to slow replies? | ||
| Team retyping data into TMS or ERP? | ||
| No visibility on SLA response times? | ||
| Growth outpacing operations capacity? |
CargoInbox vs. Front, Hiver, Sedna, and DIY with Power Automate.
| Capability | CargoInbox | Front | Hiver | Sedna | Power Automate (DIY) |
|---|---|---|---|---|---|
| RFQ parsing for freight (lanes, origin/destination, dates) |
Native, freight‑specific | No native; possible via rules/API/iPaaS | No native; possible via Zapier/API | AI triage; structured fields via partner | Possible with Document AI + flows (IT‑led) |
| Direct TMS connectors (McLeod, MercuryGate, CargoWise) |
Native | No native; API/middleware possible | No native; API/middleware possible | Via partner integration | Via connectors / custom build (IT‑owned) |
| Time to value (deployment) | Days (turnkey) | Hours–days (setup; adoption varies) | Hours–days (fast for Gmail teams) | Weeks–months (scope‑dependent) | Weeks (design/build + IT) |
| Time saved in daily ops (manual copy‑paste, RFQ response speed) |
Typically 30–120 min saved/rep/day* | Minimal without integrations | Minimal without integrations | Some (triage/routing; extraction via partner) | High if built; IT must maintain |
| Freight‑specific automation | RFQ extraction + native TMS push | Generalist shared inbox | Gmail‑native helpdesk | Freight comms + AI triage | General‑purpose platform |
| Pricing model | Volume based (emails) | Per seat | Per seat | Enterprise contract | Per user + platform cost |
| Deployment effort | Turnkey; minimal training | Team setup; workflows/rules | Fast (Gmail native) | Heavy enterprise project | IT project; ongoing upkeep |
| Best fit | Mid‑market brokers/forwarders using quotes@/ops@ |
Horizontal teams; some ops | Small Google Workspace teams | Large/global forwarders | Teams with strong internal automation |
* Illustrative calculation: minutes saved per RFQ × RFQs per rep per day × 22 workdays.
Ranges validated in customer pilots; actual savings depend on email volume and TMS setup.
** Deployment times are typical ranges observed in mid-market brokers; scope and IT dependencies vary by vendor.
Discovery → Pilot → Growth → Enterprise
Short setup call. Limit 2,000 emails or 2 weeks.
quotes@)Credited when upgrading to Growth.
Annual commit, billed monthly. Includes +20% seasonal burst. Friendly true‑up only if your 90 day rolling average exceeds plan by >10%. No throttling.
From $50k+/yr - large brokers/forwarders; advanced compliance & global rollout.
* Method: team × ($/hr) × (minutes saved ÷ 60) × 22 workdays.
Built to meet enterprise security expectations, with data residency options and compliance baked in.
Let’s schedule a demo in a 30 min call.
If you prefer writing, send us a message below.
Switzerland (Main branch)
CargoInbox edited by iabsis SARL
chemin des Préjins 18, CH-1218 Le Grand‑Saconnex
+41 22 519 61 32
France, Annemasse
+33 480 160 957
United States, New York
+1 (650) 567‑5916
Email
hello@cargoinbox.com